More than 60.000 persons are Certified Scrum Masters, but there still is a long way to go before this role is well understood. I have met some frustrated Scrum Masters recently, and I strongly believe it is vital for Agile success that this role is better understood both by management, the team and the Scrum Masters themselves. In this talk I will share my thoughts and experiences from working with several organisations trying to adopt Scrum.

Agile development requires trust, but will also create trust. Agile is a positive trust spiral. Non-agile development is based on distrust, and will create distrust. Agile development cannot happen until all stakeholders have turned the trust spiral around. In this workshop we will explore techniques to initiate trust in a not yet agile organisation. Using ideas from appreciative inquiry, we identify situations that initiated trust in us. We discuss the prerequisites, properties and results of the techniques used. Then we explore other situations where the techniques also could be applied.

Abstract What do you at expect from a leader? • That he goes away? • That she takes you strong and firmly by the hand? • That he enforces the team spirit?

In this three-hour game, together with you, we try to find an answer to these questions. By experiencing this situation on our playground, we hope to give you a better insight in: • The differences in result. • Personal taste • Group dynamic effects

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