Questions are a great tool for driving a conversation. However, some questions lead to unproductive states, which prevent learning. Good questions are aimed at descriptive answers that let us explore options freely. We will talk about the characteristics of good questions and exercise creating them. The skill of generating open questions is beneficial for all.

We will also introduce a structure for discussions called GROW. GROW consists of four phases: Goal, Reality, Options and What. Participants will be facilitated to generate questions for coaching a team through an obstacle using GROW.